Please be aware that Modern Bathroom utilizes third party, independently-owned freight/trucking companies to deliver our merchandise, and that Modern Bathroom does not own, operate or control the trucks or drivers. Though we make every effort to maintain and monitor a high standard of delivery service, certain situations are beyond our control and are not caused by Modern Bathroom. It is important that you visibly inspect the shipment to ensure that all the pieces arrive and that no damage has occurred during transit in case a claim needs to be made with the carrier. Please report any problems or damages received as per the Receiving Your Order section below and we will resolve the issue immediately. As always, customer service is available at 888-777-1198 and support@modernbathroom.com to assist you in any way.

SHIPPING RATES 

Modern Bathroom offers FREE shipping on all orders to the 48 contiguous United States. Orders shipped to Alaska or Hawaii will incur delivery charges based on the size and weight of the order - please email us at support@modernbathroom.com with your zip code and choice of items so that we can provide you with an accurate shipping quote. Rural areas, limited access areas, islands, or anywhere that requires special handling and/or delivery services, such as boats, ferries, small delivery vehicles, etc, will also incur additional charges.

Orders may be shipped to Canada for an additional fee – please call us at 888-777-1198 for a quote. The associated Canadian customs fees (customs duty, brokerage fees, etc.) are the sole responsibility of the purchaser. Many of our Canadian customers prefer to use A&A Contract Customs Brokers LTD. Please call them for an import duties quote at (800) 663-4270. In the event that the purchaser does not pay these fees and they become billed back to Modern Bathroom, then Modern Bathroom is authorized to charge these fees to the purchaser’s credit card, or, if no card is available, to seek collection from the purchaser.

DURING CHECKOUT

Please enter an email address that you check regularly so that we can send you order-related communications, including shipment notifications and tracking numbers. We are committed to your privacy and never sell or share customer email addresses with outside companies or organizations.

ESTIMATED DELIVERY TIMES

 In-stock Modern Bathroom brand products typically ship within five (5) business days (Monday – Friday) and arrive within 5 - 10 days, depending on your location. No deliveries are made on Saturdays, Sundays or holidays.

Some 3rd party brand products (such as MTI, Cole & Co., Victoria & Albert and Fairmont Designs) are shipped directly from the manufacturer and require additional processing and delivery time. For details, refer to the delivery estimates on the product’s detail page.

Please note that all delivery times are estimates only and are subject to change without notice.